Infrared Wellness is committed to safeguarding the privacy of our clients and visitors to our website. We adhere to the principles of Fair Information Practices and aim to provide transparency regarding our privacy policy. Below is a clear outline of our privacy practices:

1) Information Collection and Use

We may collect certain basic information from you through our website. For example, if you request additional information, a price list, or health-related content, we may email or text you. By submitting your information, you consent to Infrared Wellness and its authorized dealers contacting you via phone or text, including using automated technology.

If you make a purchase using a credit card, we will require your card type, number, and expiration date to process the transaction. Unless you voluntarily provide personal information, we do not collect identifying details during your visit to our site, aside from general performance data, such as:

• Number of visitors to various sections
• Referring web addresses
• Domain names
• Date, time, and duration of visits

This data helps us improve our website and provide a better user experience.

2) Information Disclosure

Any information you provide is confidential and securely protected by Infrared Wellness. We do not sell, trade, or rent your personal information to third parties.

3) Information Protection

We have robust internal controls to safeguard your information. We treat your data with the same level of care and confidentiality as our own. Credit card transactions are encrypted and processed through a reputable payment processor using HTTPS-secured servers to ensure your financial data remains safe.

4) Privacy Inquiries

Infrared Wellness has designated a Privacy Officer to oversee adherence to this policy and address any concerns or questions. If you have inquiries regarding our privacy practices, please contact our Privacy Officer at [email protected].

5) California Consumer Privacy Act (CCPA)

Under the CCPA, California consumers have the right to request:

• The specific pieces of personal information collected about them.
• Categories of sources from which personal information is collected.
• The business purpose for collecting or sharing personal information.
• Categories of third parties with whom information is shared.

Infrared Wellness may collect data such as names, addresses, phone numbers, email addresses, web browsing activities, and inferred preferences. Consumers may request deletion, opt-out, or unsubscribe from data collection by following the instructions in any email communication or contacting us via our website.

Please note, due to the preparation time of email campaigns, it may take up to 10 days for email subscriptions to cease after an opt-out request.

6) Accessibility and Technical Issues

Infrared Wellness strives to maintain an accessible and user-friendly website compliant with ADA and screen reader requirements. If you encounter any issues, please contact us at [email protected] or via our contact form. Include specific details about the issue so we can address it promptly.

Infrared Wellness is dedicated to protecting your privacy and ensuring a positive experience with our services. Thank you for choosing Infrared Wellness!